July 3, 2014
To: Members of the Campus Community
From: Matt Carroll, Food Service Director
Subject: Changes to Gael Flex Program
I am pleased to announce some changes to the Gael Flex Program effective July 1, 2014. The Gael Flex Program, it should be noted, allows faculty, staff and students to use their meal plan “flex” dollars and their purchased “flex” dollars at Oliver Hall, Café Louis and at participating off-campus restaurants.
Effective July 1, 2014, Saint Mary’s College Dining Service by Sodexo is moving to a new provider (CBORD) for the Gael Flex Program. The new program will function the same way the Off Campus Solutions (OCS) Program did, but the company from whom you purchase your flex dollars will change. The ability to use your card at off-campus restaurants will not change, and we hope to add even more off-campus restaurants to the list.
During the transition between the two vendors, OCS and CBORD, Gael Flex dollars will be unavailable for purchase or use. The new system will be up and running by the first day of the Fall Term, September 2, 2014. Information will be coming to you soon about how to purchase and use your new flex dollars.
Due to the change in vendors, you will be receiving a refund of the balance in your Gael Flex account as of June 30, 2014 if you are currently participating in the program with purchased flex dollars. Please note that unused mandatory flex dollars (issued as part of a meal plan or townhouse plan) expired at the end of the academic year and are not subject to refund. Only unused purchased flex dollars will be refunded to you. The refund check will be mailed to you within a few weeks, at the address that we have on file.
If you have questions about the amount of your refund, you may direct your questions with regard to your account to OCS at (800) 345-6126.
We look forward to starting the new program and will be in touch soon with more details!
Thank you very much and Go Gaels!
Saint Mary’s College Dining Services by Sodexo
Saint Mary’s College and Sodexo created the “Gael Flex” program to be the ultimate complement to your university experience. Your Saint Mary’s ID card can be used for dining on campus, but we realize that students and parents want more. So we partnered with your favorite off-campus merchants to give you the ultimate flexibility, variety and value you deserve.